Vintage Animal Keep Calm Love Rabbit Hoodie
$42.95
Payment Methods:
Description
Material: 50% Cotton / 50% Polyester.
Air jet yarn for a softer feel and reduced pilling.
Double-lined hood with color-matched drawcord.
Double-needle stitching at shoulder, armhole, neck, waistband, and cuffs.
Fiber content varies by color, see color list for exceptions.
Pouch pocket.
Preshrunk fleece knit.
Tear away label.
Additional information
| Color |
Black, Blue, Green, Pink, Red, White, Yellow |
|---|---|
| Size |
S, M, L, XL, 2XL, 3XL, 4XL |
By placing an order through SuezMix, you agree to the terms below. We set these policies to ensure that you are fully aware of our return and refund procedures. These policies apply to the (United States) country.
A. 30 DAY RETURN POLICY
We have a 30-day return policy. This means you can request a return within 30 days of receiving your order. In order to be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
B. HELP! I CAN’T FIND MY RETURN LABEL
Don’t worry—our packages don’t include return label. Just reach out to [email protected], and we’ll help you place your return or exchange.
C. RETURN PROCESS
To start a return, you can contact us at [email protected]. Please include the following information in your return request:
+ Order number and full name
+ Proof of purchase (Order information Screenshot)
+ Reasons for return
+ To make the process as smooth as possible, please attach a video or photo of the defective or damaged product as proof for a refund or replacement.
Once we received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there is a refund, it will be issued within 7 days. Please note that, relying on your bank or credit card company will take another 3-5 working days for the credit to be credited to your account.
D. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong thing so that we can evaluate the issue and make it right. To return your product, you should contact our mail.
E. EXCHANGES
We only exchange damaged, wrong products, wrong size, or defective products. If you need to exchange an item, don’t hesitate to contact us at [email protected].
F. Return Shipping Cost
– Customers do not need to pay the return shipping cost for defective products.
– Customers pay the return shipping cost for non-defective products.
– Shipping cost is not refundable for ordering the wrong product by the customer. If customer order the wrong product, customer will be responsible for paying actual cost of return shipping to return the product.
– Customers return their product by mail.
– No restocking Fee on Returns.
– In all cases of exchange/return, it is necessary to send a video, image of the product when received, clearly labeled to make sure the product ordered from us and clearly indicate the error of the product.
G. REFUNDS
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, it will be issued within 7 days and you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
H. Cancellations
If you wish to cancel your order, it must be canceled within 12 hours of the order placement, in which case we will provide you with a full refund. Cancellations after that time may be treated as a “Change of Mind” return.
Before placing an order, please make sure to fill in the correct address, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss. Thanks for your kind understanding.
Contact Us:
US Warehouse: 894 Lane 11 1/2, Powell, WY 82435, USA
Email Us: [email protected]
Phone: +1 (870) 390-6140
All items offered on SuezMix are made-to-order. This means when you place the order, we will print the items just for you, one at a time, for the best quality!
SHIPPING RATE
We offer Free Shipping on all orders.
SHIPPING TIME
We work closely with top carriers such as USPS, DHL, EMS and/or American Express to successfully deliver our values to customers.
We process orders on Business days, which are Monday through Friday, Eastern Standard Time, except for holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Please refer to the time frame below to estimate when you can expect your order. It includes our most popular products and the following time periods:
- Production time: 1 – 2 business days.
This is the time when your order waits in the production queue until it is produced. Our production timeline may shift daily depending on the overall order volume.
- Shipping time: Depending on the Order’s destination
The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you with accurate delivery information, delivery times are estimates only and cannot be guaranteed. Any delays that occur once your product(s) are in transit are beyond our control. If there is any problem or delay in the order, we will send an email to notify the customer as quickly as possible.
Besides, as referred in our Return & Refund Policy, customers can always submit a full refund request if the parcel has not arrived after 30 days of delivery.
The shipping time is estimated in accordance with the order’s destination:
SuezMix Estimated Shipping Time By Destinations
| Destination | Carrier | Est. Shipping Time(Unit: Business Days) | Express Shipping ( DHL or FeDex) |
| US | USPS/UPS/DHL | 2 – 4 | 2 – 3 (maintenance) |
| EU | Hermes/DHL/ PostNL/ Bpost/ La Poste/ Colis/ Privé/ Correos.. | 7 – 15 | 3 – 7 |
| CA | Canada Post | 7 – 15 | |
| AU | UBI/Australia Post | 7 – 15 | |
| Others | Yun/UPS/ DHL international | 10 – 20 |
Please note:
- When the order is ready to be shipped, a tracking link will be sent to your email so you can follow your package every time.
- In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make the customization. Design time will depend on the complexity of the request.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order every time! Please allow 5 – 7 days for the carrier to scan your package into their system. You can track your order at this link: track order or https://www.17track.net/en
If you attempt to track your package and there is no information available, that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is after your estimated arrival date, please contact us, and we can take care of this case.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because:
- If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
- We are not responsible if your order gets delivered to the wrong address or returned to the sender. The returned orders will be donated to charities and will not be returned to our warehouse. Before reaching out to our customer support, please check your given shipping address first.
- For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.
- If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Please enter the correct email address and check it regularly when placing your order. The shipping information for the order will be sent to your email to avoid the fact that we cannot contact you, causing the delivery time to be delayed.
Customer service is our number one priority, and we will do whatever we can to take care of you. Thank you for considering suezmix.com. If you have any questions, please don’t hesitate to contact us via [email protected].
Happy Shopping with us!
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